Creación de contenido para redes sociales con IA

PRIVACY POLICY — ARTIRO

Last updated: February 18, 2026

Caverna Tecnologica LLC ("we", "us", "our") operates Artiro (accessible at https://artiro.app), an AI-powered content creation platform for social media creators. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Contact: hello@artiro.app Address: Caverna Tecnologica LLC, 16192 Coastal Hwy., Lewes, DE 19958, United States.

By using Artiro, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide Directly

  • Account Information: Name, email address, and password when you create an account.
  • Profile Information: Avatar, username, and any optional profile details you choose to provide.
  • Payment Information: When you subscribe to a paid plan, payment is processed through Stripe. We do not store your credit card number. Stripe handles all payment data in compliance with PCI-DSS standards.
  • Content You Create: Texts, images, videos, audio files, and any other content you generate or upload while using the platform.
  • Communications: Messages you send to us through support channels or feedback forms.
  • Chatbot Training Data: If you train custom chatbots, the data you provide (PDFs, links, text, Q&A) is stored to enable chatbot functionality.

1.2 Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on the platform, generation history, and interaction patterns.
  • Device Information: Browser type, operating system, device type, screen resolution, and language settings.
  • Log Data: IP address, access times, referring URLs, and error logs.
  • Cookies and Similar Technologies: We use cookies and local storage to maintain sessions, remember preferences, and analyze usage. See Section 7 for details.

1.3 Information from Third-Party Services

  • Google Sign-In: If you use Google to log in, we receive your name, email address, and profile picture from Google. We do not access your Google contacts, files, or other data.
  • Google Analytics: We use Google Analytics to collect anonymized usage data. See Section 7.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Artiro platform.
  • Process your transactions and manage your subscription.
  • Generate AI content on your behalf by sending your prompts and inputs to third-party AI providers (see Section 4).
  • Personalize your experience and recommend features relevant to your usage.
  • Communicate with you about your account, updates, and promotional offers (with your consent).
  • Monitor usage patterns to detect abuse, fraud, or technical issues.
  • Comply with legal obligations.

We will never sell your personal data to third parties.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, we process your personal data under the following legal bases:

  • Performance of a Contract: To provide you with the services you have subscribed to.
  • Legitimate Interest: To improve our platform, ensure security, and prevent fraud.
  • Consent: For optional analytics, marketing communications, and use of non-essential cookies. You may withdraw consent at any time.
  • Legal Obligation: To comply with applicable laws and regulations.

4. Third-Party AI Data Processing

Artiro integrates with multiple AI providers to deliver its services. When you use AI features, your prompts, inputs, and uploaded files may be sent to the following providers for processing:

Important:

  • We send only the minimum data necessary to process your request (your prompt, uploaded images/files, or audio).
  • We do not share your account information, email, or payment details with AI providers.
  • Each provider has its own data retention and processing policies. We recommend reviewing their privacy policies.
  • AI-generated content may be subject to the terms of the respective AI provider.

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information in the following circumstances:

  • Service Providers: With trusted third parties who help us operate the platform (Stripe for payments, Google Analytics for usage data, cloud hosting providers).
  • AI Providers: As described in Section 4, to process your AI generation requests.
  • Legal Requirements: If required by law, court order, or governmental request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
  • With Your Consent: When you explicitly authorize us to share information.

6. Data Retention

  • Account Data: Retained for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
  • Generated Content: Your AI-generated content (texts, images, videos, audio) is stored in your account until you delete it or close your account.
  • Payment Records: Transaction records are retained for 7 years as required for tax and accounting compliance.
  • Log Data: Server logs are retained for up to 90 days for security and debugging purposes.
  • Chatbot Training Data: Retained until you delete the chatbot or your account.

7. Cookies and Tracking Technologies

7.1 Cookies We Use

Cookie Type Purpose Duration
Essential Session management, authentication, CSRF protection Session
Functional Language preference, theme preference (dark/light mode) 1 year
Analytics Google Analytics — anonymized usage statistics Up to 2 years

7.2 Google Analytics

We use Google Analytics to understand how users interact with our platform. Google Analytics collects anonymized data about page views, session duration, and feature usage. This data helps us improve the platform.

7.3 Managing Cookies

You can control cookies through your browser settings. Disabling essential cookies may affect the functionality of the platform.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • Encrypted connections (HTTPS/TLS) for all data transmission.
  • Secure password hashing.
  • Access controls and role-based permissions.
  • Regular security updates and monitoring.

While we strive to protect your data, no method of transmission or storage is 100% secure. If you discover a security vulnerability, please contact us at hello@artiro.app.

9. Your Rights

9.1 For All Users

You have the right to:

  • Access your personal data stored in your account.
  • Correct inaccurate information in your profile settings.
  • Delete your account and associated data.
  • Export your generated content at any time.

9.2 Additional Rights for EEA/UK/Swiss Users (GDPR)

Under the General Data Protection Regulation (GDPR), you also have the right to:

  • Data Portability: Receive your personal data in a structured, machine-readable format.
  • Restriction of Processing: Request limitation of how we process your data.
  • Object to Processing: Object to processing based on legitimate interest, including direct marketing.
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent.
  • Lodge a Complaint: File a complaint with your local data protection authority.

To exercise any of these rights, contact us at hello@artiro.app. We will respond within 30 days.

10. International Data Transfers

Artiro is operated from the United States. If you are located outside the United States, your data will be transferred to and processed in the United States and potentially other countries where our AI providers operate.

For EEA/UK/Swiss users, we rely on:

  • Standard Contractual Clauses (SCCs) approved by the European Commission.
  • Adequacy decisions where applicable.

11. Children's Privacy

Artiro is not intended for users under 16 years of age. We do not knowingly collect personal data from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal data, please contact us at hello@artiro.app.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. For significant changes, we may also notify you by email.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Caverna Tecnologica LLC Email: hello@artiro.app Address: 16192 Coastal Hwy., Lewes, DE 19958, United States